Shakti Foundation is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Shakti Foundation expects that all donors will exercise due care and diligence while making donations. Shakti Foundation also recognises that a donation may be made erroneously or donors may change their mind.

However, Shakti Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

All decisions of Shakti Foundation in this regard will be final and binding on the donor.